Question 1

What types of conditions do we treat?

Accepted Answer

We treat a wide range of conditions, including:
- General aches and pains
- Joint pain, including hip and knee pain from osteoarthritis
- Arthritic pain
- Acute and chronic back pain (not caused by injury or accident)
- Mechanical neck pain (not related to injuries like whiplash)
- Headaches originating from the neck (cervicogenic) and migraine prevention
- Frozen shoulder, tennis elbow, and other musculoskeletal issues
- Circulatory problems and cramps
- Digestive issues
- Lumbago, sciatica, and muscle spasms
- Neuralgia and fibromyalgia
- Rheumatic pain
- Minor sports injuries and muscle tension

If you’re unsure whether we can help with your specific condition, feel free to reach out—we’re here to guide you.

Question 2

What should you expect from your first osteopathy appointment?

Accepted Answer

Osteopathy takes a whole-person approach to your care. At your first appointment, we usually spend 45 minutes to an hour getting to know you, your symptoms, your health history, and any treatments or medication you’re currently using. This information is kept confidential. We’ll then carry out a careful examination, which may include checking your posture and movement. If needed, we may ask you to remove some clothing so we can assess you properly. From there, we’ll explain what we find and talk through the next steps with you.

Question 3

How do we diagnose and treat conditions?

Accepted Answer

At SE1 Osteo and Rehab, we specialize in diagnosing, managing, treating, and preventing musculoskeletal and related disorders. We’ll start by giving you a clear explanation of our findings and discussing a treatment plan tailored to your needs. You’ll understand the benefits, risks, and expected outcomes, including how many sessions might be needed to feel noticeable improvement.

Our treatments are hands-on and may include skilled manipulation of the spine and joints, as well as soft tissue massage. We’ll always explain what we’re doing and ask for your consent before proceeding. Have questions or concerns? Don’t hesitate to ask—we’re here to ensure you feel informed and comfortable. We may also provide self-help tips and exercises to support your recovery and prevent future issues.

Question 4

Do I need a referral to see an osteopath?

Accepted Answer

No, you don’t need a referral to see an osteopath—most of our patients come to us directly. However, we do encourage you to keep your GP informed so your medical records stay up-to-date. This helps ensure you receive the best care from all your healthcare providers. With your consent, we can also send a report to your GP about your condition and treatment. Need a letter for your employer? Just let us know, and we’ll be happy to assist.

Question 5

Can I use private health insurance for treatment?

Accepted Answer

Yes, you can often use private health insurance to cover your treatment. We recommend checking with your insurance provider to confirm your coverage and whether a referral from your GP or specialist is required. If you're registered with certain insurance companies, please book your appointment with Kelly James or Natasha Antchandie-Wodzicki. Feel free to contact us for more details.

FREQUENTLY ASKED QUESTIONS

What types of conditions do we treat?

What should you expect from your first osteopathy appointment?

How do we diagnose and treat conditions?

Do I need a referral to see an osteopath?

Can I use private health insurance for treatment?